A Clearer Path to Resolution

Jennifer L. Gray, accredited mediator, delivers a clear, compassionate process to resolve family, insurance, community and workplace disputes.

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Our Approach

  • Neutral and Respectful

    Jennifer acts as an independent neutral, giving each party an equal opportunity to be heard and contribute to the resolution process. Jennifer encourages creative solutions tailored to meet the individual needs of the parties. Mediation sessions are structured to facilitate productive discussions, particularly when previous negotiations have failed due to high conflict disputes. All mediation sessions are confidential.

  • Legally Informed

    As a neutral mediator, Jennifer does not offer either party legal advice. Parties are encouraged to seek independent legal advice as and when needed throughout the mediation process. However, as a lawyer-mediator with experience in family law, high conflict dynamics, personal injury and insurance claims, Jennifer is live to the legal issues at stake, can provide basic legal information and parties can rely on her years of experience working through all stages of a lawsuit for guidance.

  • Clear and Structured

    A step-by-step process: individual intake and screening, an agreement to mediate, a defined agenda, joint and private (“shuttle”) discussions where helpful, and written terms with next steps. You’ll know what to expect at every stage.

  • Flexible Formats

    Mediation is available virtually (secure video) or in person. Half-day or full-day bookings, with the option of shuttle mediation for sensitive matters.

  • Local and Mobile

    In person across the Fraser Valley and Greater Vancouver, and by arrangement in Merritt, Kamloops, Salmon Arm, Vernon, and nearby rural communities. Virtual mediation is available anywhere in BC.

“I’ve worked with Jennifer both as opposing counsel and in mediations. As a mediator, she is balanced, engaged, and highly effective. She keeps the parties focused on negotiation and constructive discussions, leading to a successful resolution. Her ability to understand the issues and to guide the process with professionalism and fairness makes the mediation smooth and productive.”

— A.P., Vancouver Lawyer

 Frequently Asked Questions

  • Mediators are neutral and don’t provide legal advice to either party. Many clients choose to get independent legal advice before or after mediation.

  • In person across the Fraser Valley and Greater Vancouver, and by arrangement in Merritt, Kamloops, Salmon Arm, Vernon, and surrounding rural communities. Virtual mediation is available anywhere in BC.

  • Yes. Sessions are available virtually or in person.

  • It varies by issues and readiness. Most matters are scheduled in focused blocks to keep momentum.

  • High-conflict matters are approached with structure and clear ground rules to keep discussions productive.

Book a Complimentary
30-minute Consultation

We’ll review your matter, and outline next steps, fees, and timing, virtually or in person throughout the Fraser Valley, Greater Vancouver, and the BC Interior.